For estate agents and property developers working with international buyers, the service you provide rarely ends with finding the right property.
Your buyer still has to reserve it, make staged payments, transfer the completion balance and, in many cases, continue moving money internationally after they own the property.
Currency exchange is therefore already part of the transaction.
But it is also an area of the buying process that can easily be overlooked.
Your buyer is going to transfer the money somewhere
An overseas buyer purchasing a €500,000 property from the UK may need to move hundreds of thousands of pounds into euros.
They can simply approach their bank, search online for a currency provider themselves, or they can be introduced to a specialist by someone they already trust.
For an agent or developer, making that introduction can improve the service offered to the buyer without requiring you to become a currency expert yourself.
A specialist currency provider can help buyers understand exchange rates, transfer timings and the different options available when payments need to be made over a period of time.
That becomes particularly relevant with off-plan and new-build property, where payments may be spread across several months or even years.
It can improve the buyer experience
Buying property abroad involves far more than choosing a home.
Buyers may need lawyers, tax advisers, mortgage specialists, currency specialists, insurance providers and other professional services along the way.
The agents and developers who can connect buyers with reputable specialists can make that process considerably easier.
Rather than telling a client, “You’ll need to arrange the currency transfer,” you can point them towards someone who can actually help them with it.
It is a relatively small addition to your service, but potentially an important one for the buyer.
There can also be a commercial benefit
This is where the model becomes particularly interesting for property businesses.
Some specialist service providers operate referral or introducer programmes, meaning agents and developers can receive a fee or commission when an introduced client goes on to use the service.
The buyer needs the service anyway.
The agent makes the introduction.
The specialist handles the transaction.
Where an appropriate referral arrangement exists, the property business can potentially create an additional revenue stream without adding another service for its own team to administer.
For businesses already generating a significant number of international property transactions, those introductions can add up.
It shouldn't be about selling another product
There is an important distinction here.
Ancillary revenue works best when the service being introduced genuinely adds something to the client's experience.
The objective shouldn't be to find as many things as possible to sell to a buyer.
It should be to identify the services they are already likely to need and make it easier for them to access good professional support.
Currency is a particularly obvious example because virtually every cross-border property purchase involves moving money between currencies at some stage.
If the introduction also creates revenue for the agent or developer, that is a commercial benefit alongside the improved client service.
Think beyond the property commission
Property businesses spend considerable amounts of money generating enquiries, building databases and acquiring clients.
Once that relationship exists, there may be opportunities to create additional value for both sides.
Currency services are one example. Depending on the market and business model, there may also be opportunities around mortgages, insurance, legal services, property management and other services connected with international ownership.
The key is choosing partnerships that are relevant, transparent and genuinely useful to the buyer.
For agents and developers operating internationally, the question may therefore be worth asking:
Are there services your clients already need that you could be helping them access, while also creating an additional revenue stream for your business?
Overseas Property Insider works with First Class Currency to provide specialist currency support for international property buyers, with an introducer opportunity available to qualifying agents, developers and property businesses.
What can specialist currency support offer your clients?
For an overseas property buyer, using a currency specialist can offer considerably more than simply transferring money from one country to another.
First Class Currency can help buyers plan the currency side of their purchase, including deposits, staged payments and completion funds.
Depending on the transaction, buyers may also be able to secure an exchange rate in advance, helping provide certainty over the cost of a future property payment.
This can be particularly useful with off-plan property. If a buyer has a substantial payment due six or twelve months from now, movements in the exchange rate could significantly change how much that payment ultimately costs them.
Specialist support can also include rate monitoring, target rates, forward contracts, planning multiple transfers and support with large international payments, depending on the buyer's requirements and eligibility.
Through the dedicated currency service, buyers may also save up to 5% on the cost of their property, depending on the transaction and provider being compared.
For the agent or developer, this makes the introduction about far more than referral income. It gives the client access to a specialist service that could help them plan their purchase, manage currency risk and potentially reduce their overall costs.
For businesses considering this type of partnership, it provides a practical example of how an ancillary service can sit alongside the property transaction rather than complicating it.
Currency options are subject to individual circumstances and eligibility. Exchange rates can move both favourably and unfavourably. Potential savings depend on the transaction, currencies, timing and provider being compared.
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